Traffic Management Office/Joint Personal Property Shipping Office (JPPSO)



To get started with your Personally Procured Move, you need to visit your local Traffic Management Office (TMO) or Joint Personal Property Shipping Office (JPPSO) or equivalent. They are commonly called the Personal Property Shipping Office (PPSO), Transportation Office (TO) or the Personal Property Office (PPO). Regardless of their local name, they are an essential part of any military move. You should visit this office to receive counseling for your Personally Procured Move BEFORE departing! Failing to get the required counseling and paperwork before leaving may result in reduced reimbursement or no reimbursement at all.

Online move counseling is available for many service members at Move.mil, which offers many resources:

The TMO/JPPSO is responsible for arranging shipment of personal property from one duty station to another. This can take several forms:

  • First, a full service moving company can be contracted by the military to move the property (a traditional PCS move).
  • Second, the servicemember/employee can arrange to be reimbursed by the military for moving their goods to their new duty station at their own expense (a full Personally Procured Move).
  • Third, a combination of these can be arranged (a partial Personally Procured Move).

The TMO/JPPSO gets your PPM rolling by ensuring all of the required paperwork is accomplished. In the case of a Personally Procured Move, they will provide you with a form that must be submitted after your move to receive reimbursement from the military. They will also brief you on the other items you must provide the military including weight tickets and receipts for moving expenses.

The TMO/JPSSO knows all the rules. Remember that the military will not pay you to move some of your possessions such as houseplants, pets, and food. The TMO/JPPSO (or the online self-couseling) will supply you with these restrictions, and you will typically have to sign a document stating that you understand them.

The TMO/JPPSO can give you a prediction of your reimbursement based on the weight of your goods. It is up to you to provide an accurate weight estimate. Because estimating weight is tricky at best, we recommend asking them for several quotes, both above and below your best estimate of weight.

Once you've visited your TMO/JPPSO and committed to at least a partial PPM, it's time to carefully examine the options available to you.

Helpful Hints:

  • The military uses a centralized database to determine how many miles lie between each duty station. This, not the number of miles you actually drive, is used to determine the mileage reimbursement for your PCS (this is separate from your PPM reimbursement). The TMO/JPPSO can tell you how many miles "officially" lie between duty stations.
  • The TMO/JPPSO can become very busy, especially during the height of the moving season. Call them to set up an appointment well ahead of your move, preferably by a couple of months.
  • Ensure you have a safe place to keep all of the documents you receive from the TMO/JPPSO as you will need them at your destination. A notebook or large envelope should work nicely. Consider also keeping your expense receipts and weight tickets in it as well.